Shake it up baby now...


Relationships can grow stale over time – falling into routines and taking things for granted. This can certainly happen at work: companies make a lot of promises during recruitment and put on a big show during onboarding… but after that it’s just work. Do your job, don’t make waves, and you’ll probably never get noticed. That’s when smart supervisors can upset those habits: say “hi” at the start of every shift, catch employees doing things right, throw in some coaching when needed, and say “goodbye” and “thank you” at the end of every shift. Add emotional intelligence into that mix and an otherwise bland work environment starts to become a culture of engagement. People caring about one another, seeing who can make the biggest impact, wowing customers, creating legendary customer and employee satisfaction, increasing customer and employee loyalty, reducing customer attrition and employee turnover, and making the workplace that special kind of place where everyone wants to be. That all starts when one engaged employee goes against the grain of declining expectations and inspires others to want to make a difference. Be that one employee today.

 

Hayao Miyazaki (born 1941): Japanese animator, director, producer, screenwriter, author, and manga artist.