Clear up uncertainties...
“Champions keep playing until they get it right.” Billie Jean King
Most things in life depend on skill and tenacity. In sports, the ebb and flow of momentum needs to be monitored and appropriately reacted to if you want to win. And the same is true in business: things don’t always go as planned, and how you react to that usually determines whether you succeed or fail. Like when the best laid plans are interrupted or suffer some unexpected circumstance: that’s when leaders need to step in and guide employees with clear communications and direction. That’s when leaders need to assess the situation, adapt appropriately, and clearly explain what’s next. Changing circumstances often affect strategic plans and regular work projects – don’t let those throw you off your game: keep your eyes and options open and keep at it until you get it right. Leaders need to be focused and flexible, open to changing goals and tactics, and skilled at managing and communicating change. But in the heat of those kinds of battles, many freeze up and lose the chance to pivot appropriately. If or when that happens to you, take a deep breath, talk and listen to those on your team, consider all options, and then clearly communicate the new plans to everyone. Don’t leave your employees in the dark. Give them what they need to keep playing today.
Billie Jean King (born 1943): American former World No. 1 professional tennis player, regarded by many in the sport as one of the greatest women's tennis players of all time